Double Zero Robina
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Google Reviews (5)
Amazing experience - feels and tastes just like Italy! The playlist is great too - a must try!
Food was great, we loved the Pizza - fresh, quality ingredients. Pasta as also tasty, wish the calamari came with more calamari than chips. Service was fast and polite, a good time all round!
Double Zero Robina has been our go-to place for years, ever since they opened in the town centre, and we’ve never had an issue before — which is why today’s experience was so disappointing. We placed a fairly large takeaway order, over $200, including 2 pizzas, 2 pastas, 2 salads, dessert, and more. When we asked for an additional tiny chilli sauce and one cheese powder (after already being given one chilli), the lady serving us was extremely hesitant and visibly reluctant. If there was an extra cost, we were more than happy to pay — it was never about getting something for free. It was the attitude and hesitation that felt unnecessary, especially given the size of the order. Also the restaurant was not busy at all. After the food was ready, we asked if everything was included, knowing that large takeaway orders can sometimes miss items. No one wants to come back in such heatwave. She confidently said yes without checking. Unfortunately and fortunately, when we got to carpark, we found the dessert was missing and had to go back to collect it. Thankfully, it was eventually given to us, but it shouldn’t have happened in the first place. I understand everyone can have an off day, and we’ve always had good experiences here in the past. However, today’s service felt careless and unwelcoming, which was quite disappointing from a place we’ve supported for years. I really hope this was just a one-off, as we’ve always enjoyed Double Zero and would like to continue coming back — but service like this does leave a sour taste.
I was there today and the service and the food were absolutely amazing. Everything was perfect, and the spaghetti alle vongole was perfectly cooked. I would especially like to mention Nerea for being so attentive and kind. She made sure we had everything we needed and really made our experience even better. Thank you!
We only stopped to look at the menu as a diner was sitting eating mussels, my husbands favourite 😍 She told us it was 1/2 a kilo & it was a HUGE serving. So we decided to try it, my hubby went for the full kilo of mussels and said they were possibly the best he has had 🙌 I had pasta with King Prawns, which was also delicious 😋 The staff were all so lovely, efficient & the chefs the real deal! The seating was super comfortable & it is located in a quiet yet convenient spot. Next time we will try the pizzas as well 10/10
Reviews sourced from Google Maps