voco Gold Coast by IHG
Sophisticated hotel with a cafe, 2 restaurants & a cocktail lounge, plus a spa & 2 outdoor pools.
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Google Reviews (5)
The building itself seems a little old, but rooms are clean and comfortable. The shower over bath is a bit high if you have issues getting in and out of the tubs. There wasn't a hand rail either to help get out. Amenities and wifi signal are good. Beds are comfortable, all the pillows were soft.
Dear Hotel Management We recently stayed as a family of three for four nights, and I wanted to provide some feedback on our experience. We were welcomed by Iryna, who was wonderful and made our stay great from the start. We appreciated the complimentary sparkling wine for my birthday and the high-floor room we requested. The staff throughout the hotel were extremely welcoming. We also enjoyed the breakfast buffet, which offered a fresh and great selection; the croissants were some of the best I have ever had. While the seafood dinner buffet was a bit underwhelming, the individual dishes were prepared to perfection. However, the cleanliness of our room could be improved. Both the table and the floor felt dusty, and the windows needed more attention. This was a noticeable contrast to the common areas, which were very clean. Two pool areas and pool towels make a nice addition to the hotel. Thank you for your hospitality. Best regards, Daria
We had an amazing stay at voco Surfers Paradise. From the moment we arrived, the staff, specially Lorena, made us feel incredibly welcome and well taken care of. We are here on our honeymoon, and as a lovely surprise, they gifted us a bottle of sparkling wine, which made our stay even more special and memorable. The rooms are excellent—clean, comfortable, and well-equipped—and the facilities are of a very high standard. Everything exceeded our expectations. What truly stood out, though, was the service: every member of the team was friendly, attentive, and genuinely kind. We absolutely loved our stay and would not hesitate to come back. Highly recommended!
Absolutely phenomenal stay! Amazing staff starting from the check in to the housekeeping and FnB staff (although the seafood buffet wasn’t extremely good food-wise). Fariye (apologies, if I got your name wrong) at reception was a great first encounter and such an amazing experience all throughout! Housekeeping team really amped the game, I asked for extra coffee the first day and they made sure to refill everyday as well as any other requests. Absolutely coming back again!
Great location, though the hotel can get quite busy. The staff are fantastic—especially Juan at the front desk, who has a wonderfully kind and cheerful personality. The twice‑daily happy hours (3–5 pm and 9–11 pm) are a nice touch. That said, the hotel could use some updates. It’s 2026, so modern mixers would be much more convenient than the old‑style separate hot and cold taps. The pool and spa areas would also benefit from refreshed tiles and general upgrades. Overall, we still had a great time.
Reviews sourced from Google Maps