Soi 99 Karaoke Gold Coast
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Google Reviews (5)
Had really good experience here. It is one of my go to place to play pool. I usually go here with group of friends too for their karaoke and pool to have really enjoyable time. One of their staff (Mel) is excellent at what she is doing. Great customer service from her and very accommodating and welcoming!
Really good experience, I will be telling all my friends about Soi99 Karaoke. I visited this pool and karaoke bar and I must say my experience was nothing short of fantastic. The manager Mandy clearly has a tremendous understanding of how to run a pool and karaoke venue in a way that truly respects customers. The vibe of the place was incredible. It felt like a business run by people who genuinely understand what their customers want. Mandy in particular is a amazing. Her attitude was completely professional . Her interactions were friendly while remaining professional with everyone. She took the time to personally demonstrate the karaoke system to myself and others at, which was greatly appreciated. I was very impressed by Soi99 Karaoke and their staff. I wholeheartedly recommend this venue to anyone. This is a safe, respectful establishment where anyone can enjoy their night out with their friends.
Such a chill place!! Perfect to hang out with friends. BYO alcohol and even food so can bring whatever you want!! Mel is so kind and accomodating. Thank you guys 💕💕
Go to E-star karaoke if you want to sing a song. What's the point of using YouTube for karaoke when we can do the same at home. The staff did not explain how the system works before we entered the room. Apparently if you can't access all of the song they have because they use youtube and some local karaoke from each country. The song selection was very limited, the machine usage was restricted, and there were no instructions provided. We were only told that if you are Korean or Chinese, you would know how to use it, which made the experience frustrating and disappointing.
Unprofessional and Unsafe - Will Be Reporting to Authorities I recently visited this pool and karaoke bar, and I must say, my experience was nothing short of horrendous. The owner clearly has no understanding of how to run a business in a way that respects his customers. First off, the vibe of the place was incredibly off-putting. It felt like a high school cafeteria run by someone who never learned how to interact with others. The owner, in particular, was rude and aggressive, and his attitude was completely unprofessional. He came across as someone who never quite got over their high school years, and it felt like he was taking out all his unresolved issues on the customers. But the worst part? The owner actually used physical force on me and some others at the bar. It wasn’t a simple misunderstanding — it was aggressive and uncalled for. This is not only disappointing, but it's also something that I will be reporting to the authorities. No one should feel unsafe in a place meant for fun and relaxation. Honestly, I wouldn't recommend this place to anyone. There are plenty of other establishments in town where you can enjoy a good time without the threat of being mistreated or accosted by an out-of-touch, bitter owner.
Reviews sourced from Google Maps