Mercure Brisbane King George Square
Warm rooms in a polished lodging offering a restaurant & a bar, plus a rooftop pool & a gym.
Member Reviews
No member reviews yet — be the first!
Google Reviews (5)
We found the staff to be excellent: very friendly and capable. But when we arrived in the room, we found the air conditioning was not working (very hot and humid). We were quickly moved to another room (where the air-con mostly, but not completely, worked). The rooms are worn out and in urgent need of repair and renovation. Bathroom (shower-over-bath) old and awkward, with floor drain backing up. Windows very grubby (externally), spoiling what would have been a fantastic city view. The room (with 2 queen beds) was cramped - having only enough room to walk around the beds and no more.
The staff were friendly and helpful. The place was clean & welcoming. The pool was perfect size for a swim. My favorite place each time we visit Brisbane is the Southbank Blvd. The vibe & atmosphere is welcoming & a fun vibrant time! The only thing I didn't like was, booked room with x2 double beds which made the room feel extremely small.
We had to unexpectedly spend a whole day at the hotel as our grandchildren got sick and we couldnt visit, as planned. Bit disappointing, but the staff at Goldfinch couldnt have been more accommodating. Allowed us to spend the day in the restaurant working, while they swept floors and set tables around us! We were so grateful. They checked in on us regularly, brought iced water and even brought us lunch early. As for the hotel...everything was clean and comfortable. Dinner both nights, from room service was absolutely perfect. Thank you so much.
Mecure was in a great location to everything but the rooms require some updating. Room had a wet moist smell when we walked in and realised a day later the AC was leaking from the roof onto the carpet which I'm assuming has done many times before with the smell of the rooms. Entrance is beautiful and staff were very friendly. Unsure what the Pullman side of the motel was like but the Mecure side requires some TLC. The lifts were a bit over the place with there displays on what floor we were on but where very fast operating which was good on the busy times. Staff fixed leak from AC vent pretty quickly and the spa downstairs was good value. We will stay again as overall the place suited our needs being so close to everything.
Lovely hotel good position in the city beautiful rooms and the staff are extremely obliging and caring. Food in the restaurant is excellent particularly in the cafe The breakfast was extremely good particularly the lady who cooks the omelettes the best ever omelette cooked in front of you. Also the concierge Justin he was always helpful and on the last day help us get a taxi very quickly. A real ambassador for the hotel. Highly recommend this hotel. David and Penny
Reviews sourced from Google Maps