FV Brisbane by Peppers

Innovate Enviro

· June 2026

Be warned that this hotel kept most of our bond for a brief one night stay after falsely accusing us of numerous incidents of damage. Looking at the photos they sent through it looks to me as though it's collectively many different incidents of marks, scratches, chips on door frames, marks on the carpet, pen on the walls etc which was likely made by numerous guests coming and going over time. Since the hotel assured me there was no mistake with the room number I can only assume this is done deliberately to make money from guests' bond and frustratingly there was absolutely no recourse to dispute this from our end.

H H Country

· Feb 2026

Located across the street from Fortitude Valley Station, Woolworths Metro and multiple dining experiences very close by. This has been a great location. Palace Cinema in James St a short walk away and the ability to take a 50c one stop train trip to the city Central is great. The hotel itself has been brilliant. Our self contained unit with a full sized fridge, microwave, dishwasher, washing machine and dryer was fantastic. The bed was the most comfortable hotel bed and pillows that I have ever experienced. There were some minor inconveniences. The building only has 2 super fast lifts which, when both available are great. During our ten day stay, there were several occasions when one of the lifts were out of general service which led to , at times, long waits for a lift. The hotel is located on a relatively narrow section of Brunswick St with a tiny loading zone out front which made parking (while waiting for the Valet Service) a bit tricky at times.

Kerbi Groenewoud

· Jan 2026

This is actually a really nice hotel in a very convenient location, right across from the fortitude Valley train station and around the corner from the tivoli. The facilities are beautiful with 2 public pools, multiple private spa rooms and a cinema that can be booked foc via reception. The service is terrible though. We called direct to book and spoke to a woman who's understanding of English was so bad we had to give up and book online. Check in was mediocre. Room was beautiful and spacious and well equipped. We booked a spa room because the cinema was not functional, even though there was no such notice on the cinema door and we had experienced the same circumstance about a year ago when we last stayed there. The spa room was beautiful although, even though it required a booked 4 hour time slot, there were no towels, no refrigeration facilities, no glassware, cutlery or crockery (although a dishwasher was kindly provided) no ice, the spa pool's water level was nearly below the filter, the audio was not functional and the TV provided was not linked to the hotels WiFi. They definitely dropped the ball on a facility that could have made them next level. We tried to book a late checkout but were informed that it would be a $50 per hour charge. We succumbed due to necessity and booked a 4 hour late checkout but upon checkout, we were told we would be charged for an entire night's stay. The receptionist would not budge when we contested this charge and it took over 20 minutes of arguing for her to honour the fee quoted by the night auditor. We forgot to check in one of the keys when we checked out but instead of reminding us or asking for the key, we were instantly charged $90 to replace the key. We have contacted the hotel via email to express our concerns and unpleasant interactions and after a week, have had no reply, so clearly they don't value any negative feedback as an opportunity for improvement. Simply due to the service alone (or lack thereof) I will not be contemplating this hotel for another stay.

Christian McDonald

· Jan 2026

Amazing 🤩 room and such a beautiful 😍 personalised card I had on arrival with a bottle of wine and some chocolates it really made my trip. Very sweet Thoughtful and really umade my day. Thanks team you guys are amazing. They took my booking last minute as I got stuck in Brisbane and my room was perfectly presented with such a beautiful card. It really made my unexpected layover so much better.

Christine Beresford

· Dec 2025

Best motel we have stayed in. Me and my husband spent a couple of days on holiday and to attend the ACDC concert and we are so happy with everything it offers especially the location. Concierge was a hit especially when this was a first time experience. Staff are friendly and helpful. My children have stayed here numerous times for a getaway and work and now I know why they keep coming back :)