Rabbit Hole Cafe - Seven Hills
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Google Reviews (5)
The food here is absolutely delicious, and the service is incredibly warm and attentive. I highly recommend this place.
I’ve been coming to RHC for many years- enjoying the evening tapas especially when that used to happen. Headed here for breakfast on NYD with a friend excited to start the year in such a lovely way. Ordered the MYO with one side, soft poached eggs (was super impressed by the many options for eggs) and a cold pressed watermelon juice. Watermelon juice came out and tasted as though it was made with old watermelon. Had a rancid taste. Things happen and I sent it back and they refunded me. My friend is a food scientist and tastes it. Said there no way it was made fresh. Waited a long time for breakfast to arrive. Came out and there was nothing soft about the poached eggs. By this point I was disappointed. It’s not difficult to cook an egg properly when breakfast is your business. I felt bad but sent them back to the kitchen asking for the soft poached eggs I’d ordered. The waitress was understanding and apologised and returned to let me know the kitchen was re-making them and they would be out shortly. About five minutes later, the re-cooked eggs were brought out. The absolute worst part of this experience was that I cut the eggs again and they were again hard. Someone later suggested to me that they were probably precooked and this is honestly the only thing that makes sense. To come out so quickly and be that hard, I can’t see an alternative. I make soft poached eggs at home all the time and they need to cook quite a bit longer to be as hard as these were. It’s so disappointing that the kitchen couldn’t cook a soft poached egg, even after having the first serve returned. I didn’t see the point in trying to ask again for what I wanted and ate the dry hard eggs. Thankfully the tomato relish stopped the yolk from completely clagging up my mouth. Public holiday surcharges are one thing but your kitchen definitely didn’t earn their loading on this day. Even though I felt I couldn’t be more disappointed, I provided this feedback via the survey which was sent after ordering, and received absolutely no response. I’ve waited two weeks. Poor effort. I hope this was just an off day because I’ve always had positive experiences here for many years but honestly, it couldn’t have been much worse, especially considering the extra $$ it cost. Seems business expansion hasn’t been a positive for this cafe. Lower your expectations. Again. Nope, a little lower. Now you might be satisfied giving this place your business. Not sure I will be again.
Rabbit Hole in Seven Hills is an absolute gem. The food is incredibly delicious and fresh, beautifully presented, and packed with flavour. This café has you tasting the quality of their food in every bite. The service is just as amazing. The staff are friendly and attentive. It’s the kind of café where you instantly feel comfortable and well looked after. If you’re in Brisbane and looking for a café with outstanding food and exceptional service, Rabbit Hole is a must-visit.
Terrible service, where the drinks come out after the food has been served and there are a plethora of mistakes made when ordering the food. Staff couldn’t describe how much sour cream was in a meal and I had to prompt them to check with the kitchen. Food was generous, although not balanced well. They must have a deal with a local Parmesan cheese maker, given the slabs of Parmesan on the meal. Food was cold/lukewarm.
Lovely staff. Coffees were nice. Food in generous portions and it is reasonably priced. It took awhile to serve though, possibly it is freshly made. Surely it tastes freshly made!
Reviews sourced from Google Maps